CapitaLand Investment Limited - Annual Report 2021

Our Stakeholders Our Stakeholders (From left) Ms Grace Chen (Head, Investor Relations), Mr Lee Chee Koon (Group CEO) and Mr Andrew Lim (Group CFO) discussing CapitaLand’s strategic restructuring with financial bloggers in July 2021. Singapore 70.0% Asia (ex Singapore) 5.7% United Kingdom 4.9% Europe 3.6% North America 10.8% Rest of World/Unidentified holdings 5.0% SHAREHOLDER BASE BY GEOGRAPHICAL DISTRIBUTION as at 25 January 2022 Temasek Holdings 52.0% Institutional 30.3% Retail 17.7% SHAREHOLDER BASE BY INVESTOR TYPE as at 25 January 2022 Management Associates from CapitaLand’s Graduate Development Programme. Our global colleagues attending our “Being a Supportive Leader” workshop. We also increased our focus on nurturing our employees’ well-being andmental health. We held 41 wellness events over the year, comprising virtual workout sessions and health talks. We formed a Mental Wellness Ambassadors community made up of representatives across the CapitaLand Group, to demonstrate our support of mental wellness, andmost importantly, show that we are all in this together amid the pandemic situation. Our Investors As owners of the Group, our Shareholders are vital to the success of our business. We maintain high levels of engagement with them, as well as the investor community at large, to ensure timely access to accurate information to make sound judgements about our company and develop trust and confidence in CLI. We manage this engagement via multiple touchpoints: Briefings for investors, analysts and media Important announcements such as those relating to major corporate actions and financial results, are often accompanied by a briefing by CLI’s management team which is broadcast “live” to the public via our website. Investors, sell-side analysts and the media are invited to attend these briefings so that they can hear directly from CLI as well as ask questions. As COVID-19 continued to restrict physical interactions in 2021, most of these sessions during the year continued to be held digitally. That has in turn allowed us to reach out to a wider audience. The web briefing on the key highlights of CLI’s listing circulars on 19 July 2021 attracted more than a thousand online viewers. Active participation in institutional conferences and roadshows We take part in many institutional conferences organised by various sell-side brokerage houses throughout the year. These conferences are efficient ways for CLI to reach out to global institutional investors via a mix of one-on-one, small and large group meetings. In 2021, we joined 75 conferences, allowing us to reach a total of 219 institutions globally. Targeted outreach to retail investor community We regularly collaborate with organisations such as Securities Investors Association (Singapore) (SIAS) as well as the SGX Academy on seminars to engage retail investors. We conducted our flagship “Kopi with CapitaLand” virtual fireside chat ahead of our 2021 Annual General Meeting (AGM) and before our 2021 Extraordinary General Meeting (EGM) and Scheme Meeting (SM). Each of these sessions welcomed more than a hundred virtual participants. We also held similar engagement sessions with the members of SGX Academy, as well as smaller group sessions with various stock hobbyist groups, including financial bloggers. Upholding shareholders’ rights In the lead up to CLI’s AGM in April 2021, and the EGM and SM in August 2021 to approve the proposed restructuring, our primary consideration was to ensure that our shareholders and the market at large were well-informed. To facilitate that, we created a dedicated website to allow easy access to the related resources. We also ran a series of email campaigns, providing voting instructions to shareholders who subscribed to our mailing list. Finally, during the AGM, as well as the EGMand SM, we allowed shareholders who tuned in to pose questions to our Board and management in real time. The results of all three meetings were overwhelmingly positive, with 97% to 100% of votes that were in favour of all the resolutions. For the upcoming AGM in 2022, CLI will adopt “live” voting for the first time, so that our shareholders can vote on the spot. To build a community of employees who care for one another, we conducted workshops to train our colleagues in being supportive to our peers and staff. We also organised the CapitaLand Core Values Ambassador Awards to recognise inspiring employees around the world who have strongly displayed our CapitaLand Core Values. Our employees are the heart and soul of CLI. By empowering them to thrive as their best creative selves, we were able to build a winning workplace culture with highly motivated employees who share a common vision for CLI, while navigating through the disruptions in 2021 as a team. Annual Report 2021 59 CapitaLand Investment Limited 58